Pick And Pack Fulfillment Services: Accuracy Matters

Pick And Pack Fulfillment Services

Your products are wonderful. Customers are always excited to receive their order. But what if they open their package and it’s wrong? It’s the wrong color. Or size. Or something is missing. What a letdown! Next time they’ll order from your competitor. If returns plague your fulfillment program, it’s time to re-evaluate your pick and pack fulfillment services.

Take our needs assessment now

Even without making overt mistakes, your pick and pack fulfillment services can still disappoint customers. If the package they ship looks sloppy – thrown together by someone who clearly doesn’t care – that reflects directly on your company. That’s no good. A great brand stands for more than quality products, it tells customers they are your top priority. Your packages should say “wow!” when they arrive.

Pick and pack fulfillment services can disappoint in yet another way. If you sell in-store as well as online, you probably use your fulfillment company to assemble kits for special promotions. Or maybe you handle that in-house. Either way, if those kits aren’t assembled perfectly – beautifully — they will be an embarrassment. Nothing special about that promotion.

You can’t afford that. But you need to know what’s going wrong before you can improve. Our needs assessment will help you evaluate your current situation and learn about how the right fulfillment partner can actually enhance brand loyalty and future revenue. How do you find the right warehouse and fulfillment services partner? Our downloadable e-book is a real eye-opener.

Assess Your Current Fulfillment Services Now

But wait, there’s more

If you want the ultimate in accuracy, you should look for a partner that can do it all, starting with the very first customer contact. USA Fulfillment’s team of customer care pros provides personalized, high touch service, 24/7. Our entire operation is equipped with order management/warehouse management software that integrates communication from our call center through picking and packing and on to shipping. Everyone at USA is, as they say, on the same page.

Plus, we use both technology and human eyes for quality control. That dedicated attention to detail explains why we’re able to deliver near-perfect order accuracy. (We’re fast, too, because customers are impatient. Once they’ve ordered your wonderful products, they want them in hand right away.)

If order accuracy matters to your customers, you owe it to them – and your bottom line – to learn impressive it can be to partner with USA.