It’s not only the guys in your legal department who worry about product safety. Your customers do, too, although they aren’t so much worrying as expecting you to sell them dietary supplements that are reliably safe. They don’t know and don’t care what it takes for a fulfillment warehouse to protect your products.
What they do know is that your brand has a reputation for the highest quality. Based on that, they trust you to have their back when they order products. Does your outsourced fulfillment warehouse have your back? They’d better. You have to live up to customer expectations, but you also have to comply with stringent regulatory and industry standards that govern products such as dietary supplements.
We serve both retail and eCommerce companies, with facilities and systems that fully protect your products:
Your brand sets you apart from other companies. Comprehensive protections are essential to reinforce brand quality. But when it comes to partnering with a fulfillment warehouse you need someone who can create solutions that specifically address your company’s unique needs and challenges. Holistic, high touch solutions.
To achieve optimal results from outsourcing fulfillment of your dietary supplements, you have to think like your customer. Yes, they want high quality products, delivered quickly in packages that say, “Thanks for choosing our brand!” But impressing customers starts with their ordering experience. Many of them have questions, or they are hoping for knowledgeable advice to make their buying decisions.
High touch inbound customer care can secure customer loyalty and increase sales revenue – if you choose the right fulfillment partner. At USA Fulfillment high touch is what we do. It’s all we do. If unconditional quality is what your brand demands and your customers expect, outsourcing with us may be just the supplement you need to fuel your business growth.
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