Fulfillment Center News: How to Create Sales Lift With Fulfillment

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Fulfillment Center

News flash! High touch fulfillment can create unexpected sales lift along with delivering expected services such as order capture, warehousing and shipping. Perhaps you already knew that, but when sales and operations managers around the country contact us here at USA Fulfillment, they are usually surprised to hear that the right fulfillment center can do more than fill orders.

Surprised, but excited to learn more.

The USA Style

How can a fulfillment center help send your sales into the stratosphere? Well, here are a few examples of how we do it at USA:

• We offer comprehensive “one-stop” solutions – the whole enchilada, from first-contact for ordering or customer service through shipping. A fully integrated operation improves communication and function efficiencies, eliminating mistakes and delays.
• Our customer care reps are sales professionals – not just nice and friendly, but personally knowledgeable about our client’s products. They can answer questions and give helpful advice that increase sales along with customer satisfaction.
• And speaking of answering, we answer customer calls in 20 seconds or less (far faster than industry average), which means our abandoned call rate is miniscule. That’s a huge lift in sales right there, because every lost call is a lost sale. Maybe a lost-forever customer.
• We also have a near-perfect order accuracy record – 99.92% to be exact. That comes from using the latest order/warehouse management technologies and equipment, but we also put human eyes on our work every step of the way, because high touch requires the human touch.
• We shock customers with the quality of the packages they receive from our clients. Some are so impressed by their unboxing experience, they’ve been known to share photos with their friends online. That kind of customer loyalty can give your sales a major lift – and introduce your brand to new buyers, too.

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At Your Service

Putting high touch into action to lift sales not only generates more revenue, it boosts your bottom line with cost savings. Every return avoided saves money as well as reputation. Every behind-the-scenes detail like ensuring we ship your packages most efficiently at minimal cost saves money. It all adds up. (You’re smiling as you read this, aren’t you?)

Sales lift comes from lifting and consistently exceeding customer expectations. If that sounds like something you need and you’re ready to learn more, let’s talk. There’s nothing we love more at USA than explaining how fulfillment can impress your customers and your CFO.

Contact Us Now To Find Out If We’re the Right Fit For You!