Here at USA Fulfillment we continue to be surprised by the number of companies that don’t realize 3PL fulfillment can actually boost their bottom line. If you still think tossing items in a box with some filler and slapping aon it constitutes “fulfillment,” we have news: your customers disagree.
Keep it up, and they’ll show their displeasure by shopping elsewhere. And they’ll take their friends with them. Now that will affect your bottom line, but not in ways your CFO will appreciate. In today’s fiercely competitive marketplace, brand damage that comes from customer dissatisfaction can be impossible to repair.
Relax! With USA Fulfillment on your team, you’ll have 3PL solutions that work in multiple ways to impress customers and increase your bottom line. How does that work?
It starts at the beginning, with an inbound call center that is customer-driven in word and deed. Your folks will love talking with our folks, because we are nice and knowledgeable (as in proactively helpful). We respond quickly, and we get things right the first time. Mistake-free orders = happy customers.
With our fully integrated order and warehouse management systems, each customer’s order moves swiftly and surely through our pick and pack process and on to shipping, where we use the option(s) that are most cost-effective for you.
Naturally, we use automation along the way to ensure speed and efficiency, but USA’s high touch 3PL fulfillment gives you more – eyes-on checks that make sure each order is right in every way. That includes the way it looks, because receiving a package that looks inviting makes customers smile. Isn’t that what you want?
So here’s what we recommend:
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