Are You Ready To Outsource Your Warehousing and Fulfillment Logistics In 2021?

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Warehousing and Fulfillment

Just thinking about outsourcing your warehousing and fulfillment logistics can be a daunting task. Let alone deciding if it’s right for you? Or if it is, how to even begin executing the process? Forget about it.

But wait, back up. New beginnings are almost always intimidating situations in and of themselves, but that doesn’t mean you should give up before you even start! It’s easy to convince yourself that your business isn’t ready to take this next step, and you’ll probably talk yourself out of it time and time again.

But if you’re serious about the growth of your company, then deep down you probably know that now is as good a time as ever to begin outsourcing. Last year might have showed you that you really can’t do it all yourself, and that’s okay. Some of the most successful people and businesses are the ones that dare to ask for help.

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So ask for help from warehousing and fulfillment experts

If you really want long-term growth, there is no magic ‘get-rich-quick’ answer. What will help you is a steady and consistent investment in a quality partner. The key ingredient to improving, advancing, and growing is investing in experts that that do the logistical heavy lifting for you. Professionals whose careers focus specifically on warehousing and fulfillment logistics, so you don’t have to.

To you, running a successful company or brand might mean that a lot of different matters are piled high on your plate. But if you try to focus on, deal with, or fix them all yourself, sorry, but you’re likely to drop the ball somewhere along the way. And your entire fulfillment process will suffer as a result. The point here being: your work will be most efficient, effective, and successful when you allow others to contribute their expertise to the process and relieve you of juggling the entire fulfillment chain.

That being said, you might be wondering who is out there that you can really trust. Well, frankly, you’ve got to do your research and speak to fulfillment providers yourself. Your partner could be an A+ contender in your run-up, but if they can’t cater to your business’s unique needs, then they’re a no-go. Because what truly matters is that your warehousing and fulfillment partner can provide for you specifically, not the masses.

So reach out, get a feel for some of your top contenders.

But also, try to ensure your partner embodies most the following qualifications

It might seem like a no-brainer, but don’t allow yourself to settle for a vendor. Instead, find a long-term partner. A vendor has zero interest in sitting down with you to discuss your unique business needs and goals. They won’t be by your side for years to come, encouraging your development and progress or putting in the work to help your company grow. They just won’t.

So, instead, look for a partner that is invested in your success. Who believes your customers are also theirs because, well, they are. And they should care enough about them to guarantee only the highest of quality products and services.

So don’t forget to vet your top contenders to be sure they check the boxes for most of these qualities:

They have experienced customer service reps on the other end of the line. Questions, comments, and concerns will be answered thoroughly and knowledgably, creating a business to customer relationship that is invaluable. They’ll allow your customers to contact them 24/7, with availability via phone, email, social media, instant messaging, etc.
They’re an expert in the warehouse. Not only will the pick and pack processes be accurate and efficient – with double-checks on all orders – but the tracking and security of every single piece of inventory will be first priority. With near-perfect order accuracy, you won’t ever have to worry about the goings-on in your warehouse. Because when the right people know how to do the right things, your customers will always be satisfied. And that’s all we could ever want, right?
They push out packages speedily so that your customers can have their order right on time, or even before expected. Shipping and delivery should be just as important to your partner as any other part of the logistics chain. When everything is squared away and perfected in the warehouse, you’ll have a smooth and flawless shipping experience. With no issues, delays, or damages, your customers will be greatly pleased every single time. Points for your reputation.