It’s easy to think about only one thing when you’re in the supplement industry: the efficacy, quality, and production of your supplements. That’s your specialty and you want it to be perfect. We get it, totally.
But you can’t fully give your customers what they want and deserve if you don’t also have a perfect fulfillment process and supplement warehouse. No matter how perfect your products are, they won’t arrive perfectly on your customers’ doorsteps if your fulfillment is subpar.
Why waste all the time and energy you put into creating the perfect product if it’s only going to arrive as a disaster? It’s not worth it and, honestly, you can’t afford to make so many mistakes. Your customers will notice and you’ll be out precious time and money.
So change your storage game and supply your inventory with a top-notch supplement warehouse to pull it all together and tie up your loose fulfillment ends.
Let’s dive in.
This is a biggie. Your fulfillment chain will be a disaster if you don’t have the best supplement warehouse in the game.
That means your operation is organized and compartmentalized. Employees are professional and know where every piece of inventory belongs. Inventory is tracked via live system and always exactly where it needs to be. Orders are matched up with inventory efficiently and accurately. Advanced security systems ensure no product is lost or missing. Special needs inventory like supplements and health and beauty products have special storage options like temperature-controlled rooms in an FDA Food-Grade certified warehouse.
Your system needs to run flawlessly. You need to be high touch. No questions asked. In other words, you provide such high-quality services that customers never have to experience wrong, lost, or damaged supplement orders.
As it should be.
When you take care of your products from start to finish, they arrive perfect. As a result, customers are satisfied and next thing you know, you’re on a roll.
In order to deliver perfection, it’s a plausible idea that you have to embody perfection. As a supplement business, every little thing matters. From the professionalism of your customer service reps to the quality of your warehouse to the hands that assemble customer orders.
A lot can happen between the time an order is received in the warehouse and when it gets shipped out to the customers. Thus, a lot can go wrong.
But it doesn’t have to.
One of the biggest secrets to successful supplement fulfillment is required quality checks. That means packages are only picked and packed by the most professional employees, and it means the hands that handle your customers’ orders before they leave the warehouse are careful and qualified.
When you ensure all the pieces are there, you can change your storage game.
If you’re ready to go top-notch, give us a call! We’d love to chat.
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