Do you know what goes on in your diet and nutrition fulfillment center day in and day out? Are you paying good money for a warehouse vendor to handle your products? Do you really know how they treat your products, or their shortcomings related to pick and pack, shipping, and delivery?
It’s important to think about – a lot of the issues in your production chain might be stemming from an under-qualified fulfillment center. Think about it: does your company frequently experience complaints from customers about late orders, damaged orders, or wrong orders? Are things always a jumbled mess of logistics rather than an organized and streamlined production process?
You’re putting your business at risk by remaining partners with a warehouse that doesn’t care about you or your products. So, consider an addition to your fulfillment logistics.
Let’s dive in.
With the right partner, 3PL helps to reduce the number of tasks on your plate. By outsourcing specific logistics to experts, your business can perform efficiently and effectively. When you outsource to life-long, skilled, and responsible candidates, you can satisfy customers with the highest quality possible.
But without the right partner, mistakes happen. Mistakes that are completely avoidable.
Bad back-end diet and nutrition fulfillment logistics throw your entire operation off-kilter. Merchandise returns cost you more than money. Every item that comes back represents a mistake – your 3PL partner screwed up. Wrong item, wrong size, wrong color, something missing — or the items were packed so poorly that something broke or leaked. Whatever the reason, it’s subpar fulfillment. And unacceptable for diet and nutrition products.
So begin your journey by carefully considering only a few high-quality candidates – ones with years of experience and a solid reputation. They’ll have proof of successful fulfillment operations, from call center to shipping and delivery. Even more, they’ll go above and beyond to adapt to your specific business needs and desires.
If they’re really in it, they’ll be in it for a lifetime.
Our guess is, you’re not looking for a prestigious warehouse when you’re on the hunt for something new. But what if we told you that you should be?
Your selection out there is wide, but there should only be a few warehouse fulfillment centers that qualify and meet your standards. Because your standards should be set high – like, really high.
And that’s what high touch means. Your standards are high, and your partner should always meet them. With an excellency culture built right into the foundation of their business, you won’t ever have to worry: you’ll get perfection every single time.
So, in order to have a successful warehousing operation, you’ll need nothing short of the following:
When all back-end operations are running smoothly and efficiently, your customers will not only receive an amazing customer experience, but also a perfect order delivered right on time. Why would you settle for anything less?
It can be intimidating to hand over functions of your business and entrust them with someone else. We all want the best for our business and customers, and you can make that a reality when you have a partner with the following traits:
In diet and nutrition fulfillment, a lot can go wrong. But the right warehouse partner can give you the benefits that will ensure you feel comfortable placing your orders in their hands.
If you’re in need of a business refresher, grade your current third-party warehousing partner here and then give us a call. We’d love to chat!
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