If it were a simply a matter of storing and shipping products, you might be tempted to handle fulfillment in-house. At least until you come to realize how many headaches that can create. The employee turnover. The miscommunication and mistakes that defeat order accuracy and generate far too many returns. The ongoing scramble to keep up with changing technology and aging equipment.
The certain knowledge that your company could be devoting all that investment and effort to something directly productive.
Dietary supplements require an entirely different level of care when it comes to inventory management and storage conditions. It’s expensive to operate that level of warehouse. And every little thing requires uncompromising attention to detail.
Then there’s the up-front aspect of e-fulfillment services — ordering and support. You can try to handle this in-house, too, but managing a call center is not for the faint of heart. Finding and retaining top-notch agents is daunting. Ongoing training and quality assurance monitoring are essential, but time-consuming. Fluctuating volumes make forecasting and scheduling a nightmare. And heaven forbid if you see an unexpected spike or slump in sales.
E-fulfillment isn’t even your business. It is an essential business service, but one that requires a completely different set of skills and facilities than your retail or manufacturing operation. That’s the beauty of outsourcing – you get superior, professional expertise plus the economies that come from efficient business operations, with far better results and without all the headaches and hassles.
Of course, it takes the right partner to deliver all the potential benefits. This free e-book will help you look beneath the surface, so you can choose wisely.
Keep in mind that you’re looking for a fulfillment house that will become a long-term working partner, not just a service vendor. Therefore, you want a company that is in growth mode and capable of continuing to grow right alongside your supplements company. Above all else, you must have a partner that understands the dietary supplements industry and your unique challenges.
Frankly, it sounds as if you need us. USA Fulfillment specializes in supplements and other health and beauty products. We’re one of very few fulfillment companies that can provide the comprehensive, compliance-assured facilities and inventory management you require. And our high touch customer care team will simply amaze your customers. What could make more sense than that?
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