Fulfillment Center

How to Choose a Fulfillment Center in 2018 

Having the proper Fulfillment Center can make or break your business, so make sure you choose the right one for you.

 

How many times have you said to yourself, “We just don’t time for this!”? Fulfillment can be a major frustration for busy companies. Taking customer orders and choreographing all the back-end moves required to get those orders out the door and into customer hands is tough. Operating a fulfillment center that can do everything quickly and accurately? Much tougher.

You’re right: you don’t have time for that

It doesn’t even make sense. The only way companies can survive, let alone grow, is to operate efficiently. You have to be lean. But fulfillment is not your core business. And you’re not very good at it, which is why you keep disappointing your customers. The more time (and money and other resources) you devote to this work, the less you have to direct toward bottom-line efforts like product development. Or market development.

Nonetheless, fulfillment is a necessity of life for your business.

Customers are pickier than ever. Every time you slip up, it’s all over social media. Today’s customers think they deserve friendly, helpful, personalized service when they’re ordering. They think they should receive exactly what they ordered – nothing more, nothing missing, nothing the wrong size or color, nothing damaged. And they expect that package to arrive swiftly.

Your customers are right

They have every reason to expect the best from you. After all, you’ve worked hard to build a brand that stands for nothing but the best. But outstanding products aren’t enough. Your brand promises that every aspect of their experience will be outstanding. And you know the old adage – if you keep doing the same thing, you’ll get the same results.

It’s time for a change

You need a fulfillment center partner that can take this weight off your shoulders and transform it into increased sales and customer loyalty. (Yes, that is possible, if you choose your partner wisely.) You need the whole enchilada, as we like to say here at USA Fulfillment. A fulfillment center that can take your company to an entirely new level in 2018.

Don’t wait another minute

Do these two things right now:

1. Take our needs assessment. Our quiz is easy to take and oh, so revealing, because if you’re like most companies, you may not even realize what you’ve been missing. What your customers have been missing.
2. Download our free e-book that explains how to choose the fulfillment center that can help you achieve outstanding sales and customer experience goals. You’ll learn what to look for in every step of the fulfillment process, and why it takes a “high touch” commitment to reach the highest goals.

Want to know more? Give us a call. At USA, fulfillment has been our core business for more than three decades. And we love to talk about how our people can partner with your people to deliver a customer experience that is unlike anything you’ve experienced in the past.