Fulfillment Center Performance Guide (Part 1) Warehousing

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Fulfillment Center

If your fulfillment center isn’t thrilling customers and driving up sales, you are not getting a good return on your investment. And, let’s face it – fulfillment is a big-time investment. If you’re still trying to handle it all internally, you have to deal with facilities management and personnel challenges as well as the functional aspects of logistics. And the illusive – but critical – customer care.

So what does it take to create a fulfillment center that fires on all cylinders all the time? We’ll explore that in our 5-part blog series, Fulfillment Center Performance Guide.

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First, let’s look at warehousing

You need massive storage space to house your inventory. But warehouse operations have to get that inventory to individual customers. Your company might produce or sell the world’s greatest products, but if the sales and order delivery experience doesn’t match product quality, you will never build loyal customer relationships.

That’s why so many organizations get out of the fulfillment business altogether. It’s simply smarter to team up with a specialty company that can do the work better and deliver better results, to your customers and your company. But, first, you have to be clear on what you really need in the way of fulfillment services and results.

Then you have to choose the right partner. One with a high touch approach and meticulous attention to detail. For example, warehousing at USA Fulfillment gives you:

Robust security and product safety measures that prevent losses
Fraud detection monitoring
Near-perfect order accuracy that pleases customers and virtually eliminates expensive returns
Reliably speedy delivery
Beautifully packed orders that reinforce your brand’s commitment to quality
Customized tracking and reporting with real-time visibility

Warehousing is just one factor that determines fulfillment center performance. In Part 2 of our Fulfillment Center Performance Guide, we’ll look at what superior pick and pack looks like. Want to know more right now? Just pick up the phone and call.