Grade Your 3PL Partner Now

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3PL Partner

Merchandise returns cost you more than money. Every item that comes back represents a mistake. It could be that your customer simply changed her mind, but it’s far more likely that your 3PL partner screwed up. Wrong item, wrong size, wrong color, something missing — or the items packed so poorly something broke, or leaked. Whatever the reason, returns damage your brand as well as sales figures.

You need a different 3PL partner.

Fulfillment problems never fix themselves, and the longer you allow mistakes to continue, the worse your situation will get. Smart managers take decisive action. Grade your logistics partner now, to find out what’s missing from your fulfillment program and what steps you need to take to raise your grade to A+. Then look for a 3PL fulfillment company that can – and will – help you do that.

Assess Your Current 3PL Partner Now

What should you expect from a top-grade partner?

• No screw-ups, for starters. That comes from meticulous, unswerving attention to detail.
• Comprehensive service options and a happy willingness to tailor those services to meet your company’s unique needs.
• Fully secure facilities and systems that protect your inventory as well as company and customer data.
• Warehouse and inventory management protocols that comply with the tightest industry and/or legal requirements. (For example, USA Fulfillment is FDA certified, so we can properly house and handle dietary supplements, health and beauty products, etc. Few fulfillment companies meet this standard.)

In other words, third party logistics solutions that are as exceptional as the personalized service you give customers during the ordering process. Every step of the process is a critical component of each customer’s experience. A top-grade 3PL partner conscientiously takes care of customers by delivering exactly-right orders, on time or sooner than expected, packed with care, and presented so attractively the package is a “wow!” to open.

As it turns out we wrote the book on that

No, really. You can download a free copy here – our gift to you to help you get started earning that A+ grade from your customers. The book explains what can go wrong, how that damages your reputation, what you should expect from a fulfillment partner, and how to find a company you can trust to ensure your customers always have a “wow!” experience.

You can hear more about that by chatting with us in person. Contact us soon, and let’s set up a time to talk.

Contact Us Now To Find Out If We’re The Right Fit For You!