Part One: Common Mistakes Your Pick and Pack Fulfillment Operation Needs To Avoid
Part One: Common Mistakes Your Pick and Pack Fulfillment Operation Needs To Avoid
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Pick and Pack Fulfillment
Been a while since you’ve made some changes to your fulfillment logistics? You’re not alone. But it might be in your favor to start doing so. With things rapidly changing all the time in our modern age, it’s important to stay on top of all the up-and-coming trends to keep your customers happy.
Even if you’re doing most things right, it’s likely you’re making many of the common mistakes that many pick and pack fulfillment companies make. If you can manage to avoid making them, though, you’ll be sure to come out on top.
Choosing the wrong warehouse
When outsourcing pick and pack fulfillment, pay close attention to warehouse characteristics. Because when your facility has got the right resources, space, and staff, you’re likely to never have to deal will common but avoidable mistakes again.
A quality warehouse will be organized and efficient, with inventory always exactly where it needs to be. It’ll have space for a variety of inventory types, like temperature-controlled rooms for special orders like supplements or health and beauty products.
With experienced staff, orders will always be accurate, handled with care, and beautifully boxed. That means no damaged or wrong orders showing up on customer doorsteps. And THAT means satisfied customers.
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Choosing the wrong people
Although many companies don’t see the value in investing in a high-touch pick and pack fulfillment partner, it’s actually one of the most important investments you can make.
- It’ll set you apart and give you advantage over other fulfillment companies – when you care about quality, your customers will notice.
- When customers see that you care, you’ve likely got them for life. Customer loyalty is more than business stability, it’s business growth. The more you cater to your loyal customers, the more they’ll spread your name and post excellent reviews.
When you choose quality over empty guarantees and cheap prices (from most fulfillment companies), you’re prioritizing your customers. You’re investing in a life-long partner that will be by your side through business growth and potential hardship. They’ll encourage your business to advance and implement new strategies rather than to stay stagnant simply because they don’t want to put the required work in. You’d be surprised how many fulfillment partners are resistant to change.
Moreover, a quality partner will have professional employees with expertise in pick and pack fulfillment. When you have experts in the field directly handling inventory and customer orders, you can trust the process will be efficient and order accuracy will be near-perfect. You can also trust that common mistakes and potential hardships will be rare, if not nonexistent.
By choosing the right people, you’re setting yourself up for success. You’re avoiding all of the mess that comes with average fulfillment vendors. When you steer clear of low quality, you’re already ahead of most companies. Continue to seek quality and you’ll be everyone’s first choice.
Interested in learning more? Give us a call, we’d love to chat!
