Pick and Pack Accuracy: One Key To Customer Satisfaction
Pick and Pack Accuracy: One Key To Customer Satisfaction
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Pick and Pack Fulfillment
USA Fulfillment is your pick and pack fulfillment expert. By combining our pick and pack services with an automated warehouse delivery system, the USA team members achieved a 99.92% accuracy rate for our pick and pack clients last year. Our employees are “all-In” and it shows in the customer love they give every day.Our Pick and Pack Fulfillment Services include:
- Ongoing order fulfillment
- Custom kitting for special promotions
- Attention to order accuracy
- Systematic pick and pack procedures
- Pick and pack fulfillment services backed by our 24/7 Customer Care Center (optional)
USA Fulfillment is the right partner for clients who want to create value for their customers. Is that you? Our commitment to a high touch service philosophy is evident in every one of the USA team members and in everything we do. That means our pick and pack fulfillment team handles your products personally, with extra care.The packaging your customer receives and opens reflects directly on your company image. Are your current pick and pack services — whether it’s in-house or outsourced- helping or hurting your brand image? If you’re unsure, feel free to take our Fulfillment Needs Assessment.Your delivery has to be perfect. And impressive. We carefully weigh the pros and cons before adding automation to our production line.Here are some of the ways we ensure your pick and pack fulfillment is handled efficiently but also reflects beautifully on your brand:
- We use extensive conveyor systems in our facility to minimize footsteps.
- Our manifest system integrates with our conveyor system to provide full parcel capabilities with UPS, FedEx and USPS. This system provides a third level of quality control during the picking, packing and shipping processes.
- We use state-of-the-art OMS/WMS (order management system/warehouse management system) software to ensure speed and accuracy.
- Our pick areas communicate with the OMS/WMS using radio frequency technology.
- Our pack stations are also integrated, ensuring accurate pick counts of the ordered products.
- We can track inventory and orders by batch/lot, expiration date and serial number.
Contact Us
Contact us now if you’d like to learn more about our pick and pack fulfillment services.
Examples
“The company we used last year to pack our spring gift-with-purchase kits did a sloppy job. We can’t afford that.”
MP: “Customers are always excited to receive their order from your company. But what if they open it and it’s wrong? Something is missing. Or it’s the wrong color. Or size. What a letdown!”
