How To Upgrade Your E-Commerce Fulfillment Company To Align With Health And Beauty Standards

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Ecommerce Fulfillment

Sometimes we get so stuck in our ways that we don’t even realize we’re hindering ourselves. Can you relate? Out of habit we continue to run our businesses in a monotone fashion, without giving much thought to the idea that complacency might be doing us more harm than good.

Have you thought about it? Have you been avoiding change simply because you’re comfortable where you’re at?

You’re not alone. In fact, many businesses don’t invest in consistent business improvement. That’s a problem. Why? Because upholding high standards and performing regular business check-ups in vital. Because keeping close tabs on the quality of your ecommerce fulfillment is the key to success.

We get it

You haven’t given your logistics a revamp in years. Things have been smooth-sailing – for the most part – and everything is pretty average. Nothing horrible has happened, but nothing amazing has happened, either. It’s business as usual.

RED FLAG.

You’re in the health and beauty industry. Business as usual means you’re not actively committing to always be better. And dedication to do better is a commitment to your customers; it tells them that they’re your #1 priority.

Health and beauty products are special items. They’re personal to your customers and the industry is constantly pushing out the latest beauty trend or the newest supplement. You’ve got to stay on top of things. The products also require special care, so neglecting to provide the highest quality ecommerce fulfillment for your customers could bring your business down.

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So, do better and be better

Get with the times of 2020 and upgrade to an ecommerce fulfillment company that actually aligns with high-quality health and beauty standards. We’ll even tell you exactly what to look for when deciding which partner to choose when outsourcing your logistics:

A warehouse that maintains strictly-controlled environmental conditions. This is critical for perishable products. In an ordinary warehousing situation, health products can lose their efficacy and beauty products can become contaminated. The thought that these spoiled items could reach customers is your worst nightmare. You must insist on a fulfillment partner that can handle your inventory appropriately. AKA FDA Food Grade registered.

Organized, efficient, and accurate inventory logistics. Protecting product quality takes more than the right environment. It takes highly detailed tracking that allows you to identify expiration dates, lot numbers, and so on. Look for custom-tailor tracking and reporting for each client, with a private, secure portal, too, so you can see for yourself any time, from anywhere.

A glowing reputation with customers The logistics surrounding fulfillment warehousing and shipping are critical. But your reputation with customers starts before that. With your products themselves, of course, but also with every order. If your customer care team isn’t fabulous, you risk disappointing customers and losing sales. Customers want a seamless, efficient, friendly and proactively helpful experience. And if they’re really good, they’ll have the skills to recommend personalized product suggestions to customers. Beat that.

So when you’ve dumped the status quo and you’ve gotten with the times, you’ll find there are always ways to improve. And if you don’t continue to improve, you’ll begin to move backwards. So give us a call! We’d love to help you get started.