If you’re considering outsourcing your fulfillment operations, one thing to keep in mind is growth. Your company certainly plans on growing in the coming years, so the last thing you want is a 3PL facility “partner” that can’t keep pace with you. That would soon degrade customer experience, and it would hamper your ability to make quick decisions to take advantage of new inventory-related opportunities.
After three-plus decades in our flagship facility in Chestertown, MD, we were plumb out of space. At least the kind of space we needed to serve our biggest B2B clients. So we added a new facility down the road in Dover, Delaware. It’s fully integrated with the rest of our operation. It’s the same state-of-the-art technology and systems, same great people, same high touch “git ’er done” work ethic. Just a lot – a lot – more room for warehousing and shipping.
Our expansion provides two important benefits for businesses:
Regardless which of our facilities holds your inventory, you can count on USA Fulfillment to deliver the goods – logistics based on the simple but powerful understanding that your customers are priority #1. They are our customers, too. When they receive perfectly accurate orders fast (often even faster than expected) your brand scores. When they see how great their package looks, your brand scores even higher.
And when your team gets detailed, customized reporting and real-time visibility into your fulfillment data, your company scores with greater agility and better-informed decision making. The best decision? Choosing a full-service fulfillment partner that can not only keep pace with your growth but continue to deliver high touch excellence without missing a beat.
Is your current 3PL facility capable of doing all that? Are they capable of delivering what you’ll need in the future? Take this free needs assessment and find out. Then contact us. Whether you’re looking to jettison non-core fulfillment operations, improve the quality of your customer ordering experience, or find a place to store your mountain of inventory, we’ve got you covered.
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