What’s The Difference Between A Fulfillment Vendor and Fulfillment Partner?

…

Fulfillment Vendor

We’re just gonna say it: the majority of 3PL companies out there are fulfillment vendors. It’s not necessarily a bad thing, as it makes it much easier for you to tell the difference between a fulfillment vendor and a fulfillment partner.

How? Because once you experience the high-quality services of a fulfillment partner, you’ll be able to sniff out an average vendor from miles away.

Just beware, if you’re first getting started. If you’re looking to begin your outsourcing journey, don’t fall for the fulfillment vendor ploys. They may promise you the world…but will they deliver?

Most times, no. And you’ll find that out real quick.

So, instead of having to waste time on a company that can’t give you everything you need, do your research first. We’ll help you out.

Fulfillment vendors aren’t inherently bad

In fact, if you need one-and-done, inexpensive services that have the potential to simply get the job done (no promises), then hiring a fulfillment vendor might just be the way to go.

But when you’re looking for high-quality, they’re not your people. When you’re looking to expand your business, nurture your products and customers, and continue to excel long-term, you need something a little different.

You need a fulfillment partner that aligns with your business values. One that adheres to a high-touch, customer-centric business model. A partner that upholds high quality and customer satisfaction as it’s #1 priority.

A partner is there long-term. They’re there supporting you on the sidelines every step of the way.

Assess Current Fulfillment Efforts. Take Quiz Now!

Choosing the right fulfillment partner

Sometimes it’s hard to know the real deal. Sometimes things sound really good…maybe too good to be true. And it’s easy to fall for.

So we’re here to give you tips on how to vet out the companies you’re considering. Weigh the pros and cons, compare the differences. And, many times, when you find the one that is just so authentically different, it’ll feel like the perfect fit.

A dedicated partner will get your 3PL fulfillment in motion. They’ll be transparent about every part of their business and willing to answer questions and concerns you might have. A proud and confident business will have nothing to lose by telling you everything, because they dedicate all of their time to ensure they deliver quality services every single day. They put in the extra work so that they’re always in good standing with their customers.

Ask about each and every one of their services. They might specialize in one specific area of the fulfillment process, but top companies will be experts in the entire fulfillment operation.

The customer service is handled seamlessly. The employees in the warehouse are professionals and the warehouse itself it outfitted to house and care for any type of inventory. The pick and pack process is organized and flawless, allowing shipping and delivery to run effortlessly.

And, at the end of the day, customer satisfaction is through the roof. That’s how you know you’re getting a real partner.

Give us a call, we can help you choose the perfect partner.