Order Fulfillment Companies For The Dietary Supplements Industry

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Fulfillment Companies

People buy dietary supplements to improve their lives. They trust your brand to deliver products that are safe and effective. They have to trust you — it’s not like buying a shirt or a set of dishes, where they can easily see if the order they received is correct in every way. That means order fulfillment companies owe your company an even higher level of quality and performance than they might provide other.

Most order fulfillment companies don’t understand the tough challenges that come with handling dietary supplements. And they are not equipped to meet your special needs. And if you’re still trying to control the process by keeping fulfillment in-house, we bet you’re plenty frustrated by now. It more of an expensive distraction than a benefit, isn’t it?

Assess Your Current Fulfillment Company Now

So how do you find a partner who is as safe and effective as your dietary supplements? Look for a partner that will have your back in three critical ways:

1. Protecting product integrity

Very few fulfillment houses are set up to properly store and handle your products. FDA Food Grade registered and temperature controlled, USA’s facility has it all. We adhere to Current Good Manufacturing Practices. Our order and inventory management systems can track by lot number, expiration date, and other details critical to you. We even offer QC services, if that’s what you need.

2. Protecting products physically

Comprehensively secured, our facilities emphasize keycard-only access and 24/7 monitored video surveillance. Along that same line, we are PCI Level 1 certified, with technologies in place that digitally protect your company and customer data.

3. Protecting against revenue-driven losses

Every retailer knows that returns can be a killer. It wastes time and money when you send incorrect orders to customers. And in the case of dietary supplements, mistakes could even be dangerous. Returns annoy customers — not only did you fail them, you wasted their time, too. And they still don’t have what they intended to buy. You lose the initial sale, and you lose customer loyalty, putting future sales at risk.

But it takes even more to earn and keep customer trust. That’s why USA offers inbound customer care solutions, too. A convenient, personalized, pleasant, and proactively helpful ordering experience is sure to create trust. Here, too, our speedy response, deep product knowledge, and near-perfect order accuracy boost customer loyalty as well as sales.

Integrity drives everything we do at USA

100% employee-owned, our company’s success depends on yours. We specialize in meeting tough challenges with good humor and our “patented” high touch. We rise to the occasion – no matter what you need, delivering exceptional service to your company and your customers.

When you’re ready to replace the frustrations of your current fulfillment effort with peace of mind and “wow” service that impresses customers, give us a call.

Contact Us Now To Find Out If We’re the Right Fit For You!