E-Commerce Fulfillment For the Health & Beauty Industry

E-Commerce Fulfillment

Anyone can take customer orders and send out packages and do a decent job of it. Most of the time, anyway. But barely decent e-commerce fulfillment doesn’t cut it with discerning health and beauty customers. The whole reason people purchase your products is to enhance their lives – the way they look, or the way they feel. Does your fulfillment process enhance their lives, too?

An ordering experience or a package that is less than beautiful says your company doesn’t really care about quality. Dropping the ball denigrates your products and your company’s entire brand. That’s a dangerous disconnect – the kind that sends customers in search of somewhere else to shop. Your competitors will be happy to welcome them.

Assess Your Current E-Commerce Fulfillment Warehouse Now

Why not choose e-commerce fulfillment that wows them instead?

Here at USA Fulfillment, our brand makes a promise, too. We promise to deliver our legendary high touch service to every one of your customers, every time, even when it comes to e-commerce services. That starts with our exceptional customer care folks:

• They’re US-based and easy to talk to on the phone.
• They have deep product knowledge, so they’re great sales advisors, not mere order takers. In fact, we encourage them to use client products so they can speak from personal experience when they chat with customers.
• They answer quickly, so your customers don’t wait around on hold. That increases sales volume as well as customer satisfaction.
• They’re backed by top-of-the-line technology that assures real-time inventory visibility.

But in the health and beauty industry, it’s also critical to pick a fulfillment warehouse that goes out of their way to ensure your products are treated as well as your customers. You can’t afford mistakes when it comes to inventory management and product protection. It’s not easy to find a fulfillment partner that delivers:

• ISO 9001:2008 certification
• FDA Food Grade registration
• Level 1 PCI certification
• Seamless multi-channel order capture and processing
• Tracking by serial number, lot number, and/or expiration date
• Customized pack-outs
• Bulk distribution
• Virtually perfect order accuracy

At USA, we can do all that, and we do it every day. Best of all, the package your customer receives isn’t just correct and on time, it’s beautiful. Wow, are they impressed now!

Find out just what you’ve been missing

Beautiful e-commerce fulfillment boosts your company’s financial health. It reinforces your brand’s reputation for unrelenting excellence. It increases average sale, sales volume, and customer loyalty. If that sounds like the kind of partner your brand requires, take our free needs assessment. Then let’s talk.