The Scary Truth About Your Current Warehouse Fulfillment Center

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Warehouse Fulfillment Center

If most businesses knew what went on in their warehouse day in and day out, they might be shocked. Are you paying good money for a warehouse vendor to handle your products? Do you really know how they treat your products, or their shortcomings related to pick and pack, shipping, and delivery?

It’s all a lot to think about…but it’s important to think about. A lot of the issues in your production chain might just be stemming from an under-qualified warehouse fulfillment center. Think about it: does your company frequently experience complaints from customers about late orders, damaged orders, or wrong orders? Are things always a jumbled mess of logistics rather than an organized and streamlined production process?

You’re putting your business at risk by remaining partners with a warehouse that doesn’t care about you or your products. So stay with us. It’s time to turn a scary truth on its head.

Keep a lookout for high touch culture  

Our guess is, you’re not looking for a prestigious warehouse when you’re on the hunt for something new. But what if we told you that you should be?

Your selection out there is wide but, when all is said and done, there should only be a few warehouse fulfillment centers that qualify and meet your standards. Because your standards should be set high – like, really high.

And that’s what high touch means. Your standards are high, and your partner should always meet them. With an excellency culture is built right into the foundation and model of their business, you won’t ever have to worry: you’ll get perfection every single time.

So, in order to have a successful warehousing operation, you’ll need nothing short of the following:

• Knowledgeable and professional customer care services that treat your customers like one of their own. Because they are.
• State-of-the-art facilities that harbor the best and most vigilant safety and security systems, eliminating the chance for order losses.
• Faster than expected order delivery with detailed tracking and reporting.
• A beautifully packaged end product that will leave your customer with an amazing ‘unboxing’ experience. So much so, they’ll want to post about it.

Third party logistics aren’t as scary as you might think 

When all back-end behind the scenes operations are running smoothly and efficiently, your customers will not only receive an amazing customer experience, but also a perfect order delivered right on time. Why would you settle for anything less?

From our end to yours, we know it can be scary to hand over functions of your business and entrust them with someone else. We all want the best for our business and customers, right? Right. So, we made it easy for you to give that to them. At USA, we’ve got all of the following traits…but the choice is yours.

• We’ve got an ample range of high-quality services, so we can tailor each and every one to the unique needs of your business.
• With FDA registered warehouses, we can make sure some of your most important and fragile products are protected and delivered perfectly to your customers (includes food and dietary supplements).
• ISO 9001:2015 certified and compliant
• With active inventory video monitoring and extensively trained security personnel, you’ll never have to worry about missing or lost products. We’ll ensure they’ll make it into the hands of your happily awaiting customers.
• Because our East Coast facility is centrally located, we can reach 70% of our US customers in 1-3 days.

From call center to warehouse to customer, a lot can go wrong. But the right warehouse fulfillment center can give you a lot of benefits that will ensure you feel comfortable placing your orders in our hands. If you’re in need of a business refresher, grade your current third party warehousing partner here and then give us a call. We’re really looking forward to getting to know you.