Without a doubt, supplements are one of the most high-maintenance inventory products to handle and take care of. Thus, it goes without saying that not everyone can do the job right 100% of the time.
Is it possible to find fulfillment companies that can? Of course, but you’ve gotta do your research. Do a little comparison of your current fulfillment partner against the following practices that we believe to be essential to your success.
First off, it’d be beneficial to check out our free needs assessment test to give yourself an idea of where you and your fulfillment logistics stand. It’ll provide you with helpful information to get a feel for what areas need some work and which ones are doing pretty well.
But let’s be honest, things could always be better. Even if you believe you’ve got everything going for you. It’s at least worth keeping an open mind towards doing things differently, towards implementing business practices that could help your company boom.
How does your current partner measure up?
Why choose fulfillment companies with the exact opposite? You’d be surprised, most people do. They think they’re saving a quick buck but, in reality, they’re damaging future success and customer loyalty. These employees are the ones who will be in direct contact with your customers, responding to their questions, comments, and concerns. Don’t you think picking a partner with A+ workers is a viable option
You’d better hope you’ve got the right people supporting you in your partnership, because they’re also the ones in the warehouses, carefully (or carelessly – depending on whether you choose to do it right and invest in yourself) packaging up goods to send out to your customers.
When it comes to supplements, you just can’t mess around. These are highly important products personalized to your customers and ordered with anticipation. Whether customers are asking for product suggestions through the customer service line or awaiting beautifully and carefully boxed packages, they’re expecting high-quality service.
Give it to them. You have full capability to, you’ve just got to choose wisely.
Supplements are sensitive inventory, and they require the perfect environment. Keep an eye out for warehouses that are FDA Food Grade certified and offer temperature-controlled rooms. That way, you KNOW your products are in the best care.
And if you’ve got the right employees, you can ensure your customers’ experience will be nothing short of high touch; perfect, high-quality execution…every time. So don’t even think about partnering with order fulfillment companies who can’t get their orders shipped out on time, who have a history of low customer satisfaction, and who don’t put high-touch care into each order they pick and pack. You deserve better.
Adaptive Warehousing: Will Flexibility Decide the Fate of Your Fulfillment Strategy? ... Adaptive Warehousing Picture…
The Future of Supply Chain Data: Are You Ready for a Fully Connected World? ...…
Predictive Fulfillment: Could Data-Driven Decisions Be the Key to Outpacing Competitors? ... Predictive Fulfillment Imagine…
The Art of Pick and Pack: How Precision and Speed Define Your Warehouse Success ...…
Warehousing Costs Unveiled: What Hidden Expenses Are Sinking Your Margins? ... Warehousing Costs Warehousing is…
Ready or Not? Preparing Your Warehouse and Distribution for the Next Wave of Disruption ...…